Frequently Asked Questions
Accounts created on PV Tech website can't be used on the PV Tech Store. Please create a new account during the first checkout.
We have transferred all active subscriptions from PV Tech to PV Tech Store. You should have received an email with your new sign in details.
If you did not get the email, please contact us and we'll help you out.
Firstly, make sure that your institution has a valid institutional licence and that you are visiting the PV Tech Store website from the registered premises.
If above conditions are met, as soon as you add a product (that is covered under the licence e.g. technical paper or a journal) to the cart, it will get discounted to zero. Discount will be visible within the cart.
If you have an active Photovoltaics International Subscription (i.e. full subscription, not just print or digital), once you sign in, prices of the content should reduce to zero (e.g. technical papers or Photovoltaics International journals).
Please add the product to the cart and complete checkout to get the content.
Purchases made on PV Tech website will not be visible on PV Tech Store. Should you need to access a product that you have purchased on PV Tech, please contact us and we'll help you out.